Knowledge Base

3 posts

Your KB Changed. The Search Index Didn't — Anatomy of a 9-Day Silent Desync | KB-Ops Deep Dive

The same refund line: curl it locally, you get the new wording; curl it in prod, you get the 9-day-old 'not as good as Taobao.' Between the source file and prod sat one step I assumed was automatic and was actually manual. This is the engineering postmortem: two stacked silent-desync root causes + how 33 test-feedback rows cluster into 16 with one cause + why an all-green dashboard hid it + 10 gates you can add to your own KB pipeline this week. Twenty minutes in, you can find the same hole in your own source-plus-derived-index system.

Jun 3, 2026·20 min read

Agent Skills vs Knowledge Base: Why Stuffing SOPs Into RAG Doesn't Make an Agent Capable

Every other vendor review someone asks: 'where's the MCP-style protocol for Skills? How are we supposed to ship without one?' The question is backwards: no protocol coming isn't a bad thing — it's the signal that you can start now. Five minutes to see through 'we put all our SOPs in the knowledge base, that's our Agent shipping' pitches; ten minutes to use a three-line test that surfaces every fake Skill in your design; twenty minutes to draft an enterprise Skill spec for your team.

May 24, 2026·16 min read

AI Agent Knowledge Base: 3-Layer Design + 4-Bucket Cost Estimate

Spot vendor 'just dump docs into a vector DB' proposals in 5 minutes. 3-layer knowledge base architecture + 4-bucket cost estimate for production Agents.

Feb 28, 2026·25 min read