Knowledge Governance

Your Knowledge Center Is a Search Box

A vendor demos a 'knowledge center' — type one line in the search box, get back a tidy answer, the boss signs off on the spot. In 10 minutes you'll be able to puncture that demo in the procurement meeting: know to ask 'does it only retrieve, or can it judge and act,' to make them prove how long a stale policy takes to actually go offline in production, and to count — at acceptance — how many of the '200 items ingested' actually landed.