Continuous Learning

Make the Agent Get Sharper With Use, Not Dumber — Spinning Up the Data Flywheel

In labeling we found back-to-school promo questions spiked, but within them "how do I get the gift-with-purchase" was never answered well — so we fixed that KB specifically, and next round that class climbed. That's the data flywheel. In 5 minutes you'll see the first five posts are five spokes of one wheel; in 10 you'll spot why a flywheel spins in place (data piles up, never ships); in 20 you'll have a feedback loop ranked by frequency × cost that also forces you to split intents.